Quick Enquiry

Quick Enquiry

    Experience: 5+ yrs Opening: 4 Location: Mumbai, Bangalore, Hyderabad and Noida Qualification: CCNA

    Key Accountability Area

    • Plan, schedule, and implement network upgrades, assist in implementations and migrations.
    • Provide change/problem management support.
    • Create and maintain documentation for monitoring systems, processes, and the creation of hardware devices.
    • Diagnose and resolve every connectivity issue, perform updates, configuration changes, and back-ups.
    • Be available, and willing to cover shifts as required, to rapidly troubleshoot any problems resulting from the changes and or faults.
    • Ensure global network support and maintain high system availability in collaboration with external suppliers.
    • Perform relevant duties on a day-to-day basis.
    • Create and maintain documentation for monitoring, processes, network diagrams, and existing device inventory.
    • Monitor and maintain all the network devices (LAN devices, routers, switches, wifi controllers, etc) and any other related equipment and services.
    • Identify mission-critical production network-related issues and troubleshoot end-user issues.


    • This highly technical role requires exceptional technical ability and vision together with outstanding leadership and technical people skills. It requires the ability to provide exceptional levels of service in a fast-moving, constantly changing, and flexible environment.
    • Extensive experience implementing and supporting IP protocols. Detailed understanding of the ISO communications stack.
    • Significant experience in problem & performance diagnosis and resolution related to LAN infrastructure.
    • Ability to manage stress well under difficult situations and when dealing with production issues and project deadlines.
    • Excellent organizational and time management skills with a focus on delivery, responsiveness, ownership, and accountability are also critical.
    • Experience in the areas of vendor management, resource management, project management, and service level agreements.
    • Specific expertise in the design and build-out of large data networks in ongoing, critical delivery businesses.
    • Understanding of design considerations for high-volume transaction systems.
    • Experienced in performance tuning, capacity management, consolidation, COS, load balancing technology, and monitoring.
    • Strong project management skills and experience.

    Education & Qualifications

    • Bachelor’s degree in Computer Science/engineering or related field preferred or a minimum of 5 years relevant work experience is required.
    • Good understanding and relevant experience with LAN technologies.
    • Cisco/HP certification is required (CCNA)
    • Understanding of WIFI technologies.
    • Understanding of DC technologies
    • CCNP preferred

    Specialist Knowledge & Skills

    • Manage network operations for data communications, including scheduled maintenance, upgrades, obsolescence, and capacity requirements. Ensure that network infrastructure is properly documented and meets architecture designs and standards.
    • Worked alongside global partners in a 24×7 environment.
    • Worked in a Global role
    • Worked in a geographically dispersed team

    Interpersonal & Communication Skills

    • Strong interpersonal, communication, and client-facing skills. Ability to understand and communicate technical concepts to a business audience.
    • Excellent oral communication and customer relations skills. Ability to communicate and interact at all levels of the organization’s hierarchy. Ability to understand and communicate technical concepts to a business audience.
    • Excellent troubleshooting skills. Logical thinker, with good analytical skills
    • Ability to train, motivate, coach, and counsel others
    • Ability to manage stress well under difficult situations and when dealing with production issues and project deadlines.
    • Possess problem-solving, conflict resolution, decision-making, and planning skills
    • Able to own an issue and see it through to resolution.
    • Able to work off own initiative. Ability to multitask and excellent time management skills
    • Ability to manage vendors and suppliers
    • Produce Technical documentation. Design Processes and templates. Develop Standard Operating Procedures.
    • Excellent Written/ Spoken English language
    This position is closed

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